Toranj.ai

Support Center

Get help with Toranj security platform. Our team is here to assist you.

Email Support
< 24 hours
Live Chat
< 5 minutes
Phone Support
Immediate
Community Forum
< 2 hours

Getting Started

How do I run my first security scan?

To run your first scan, navigate to the Scanner page, connect your repository, and click "Start Scan". The scan will complete within minutes.

What programming languages are supported?

Toranj supports 25+ languages including JavaScript, Python, Java, C#, Go, Rust, and many more. Check our documentation for the complete list.

How do I interpret scan results?

Scan results show vulnerabilities by severity (Critical, High, Medium, Low). Each vulnerability includes a description, location, and remediation advice.

CI/CD Integration

How do I integrate with GitHub Actions?

Add the Toranj action to your workflow file. Our setup guide provides step-by-step instructions for GitHub Actions integration.

Can I fail builds based on security issues?

Yes, you can configure quality gates to fail builds when critical vulnerabilities are found or security scores fall below thresholds.

What CI/CD platforms are supported?

We support GitHub Actions, GitLab CI/CD, Jenkins, Azure DevOps, AWS CodePipeline, Google Cloud Build, and many more.

Account & Billing

How do I upgrade my subscription?

Go to Billing in your account settings to view and upgrade your subscription. Changes take effect immediately.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. You'll retain access until the end of your billing period.

Do you offer enterprise pricing?

Yes, we offer custom enterprise plans with volume discounts and additional features. Contact our sales team for details.

Security & Compliance

How is my code kept secure?

Your code is processed in secure, isolated environments and never stored permanently. We follow SOC 2 Type II compliance standards.

Can I run Toranj on-premises?

Yes, we offer on-premises deployment options for enterprise customers with strict security requirements.

What compliance frameworks do you support?

Toranj helps with SOC 2, PCI DSS, HIPAA, ISO 27001, and other compliance frameworks through security scanning and reporting.